Gamification is a strategy that’s been gaining increasing traction. But despite its growing popularity, managers are still in the dark about how to effectively use gamified tactics to their benefit – particularly when using it to improve customer service.

Think what you may, companies of all sizes will have to embrace going mobile if they want to stay competitive. What used to be a way for staff to check emails from their laptops is now an entire mode of working effectively outside the office.

The Internet Telephony Service Providers Association (ITSPA) recently announced VTSL as finalists for two categories in the 2018 ITSPA Awards. ITSPA is the UK’s leading association for the VoIP and Unified Communications industry.