Business continuity planning emerged from disaster recovery planning in the early 1970s. Financial organisations, such as banks and insurance companies began the trend by ensuring they had data backed up at protected sites. Recovery efforts were almost always triggered by a fire, flood, storm or other physical devastation.

With the rise in working-from-home, many of us are now using softphones - which has lots of benefits.  Users can make and receive calls from their work number, transfer calls, conference calls, and talk as long as they want without using mobile minutes. But what many people working from home forget, is that soft phones are only as good as the WiFi and broadband they are connected to. And with demands on domestic broadband greater than ever between email, CRM systems and video, the competition for bandwidth can be fierce.