NEWS & BLOG

Why a Cloud Voice System is Crucial for GPs - Part II

  • Dan Rue
  • 23-Feb-2021 12:30:12

By Dan Rue

In the first blog of this series we explored one key benefit that a cloud communications system provides GP practices: greater patient access. In the second part of this series we will be exploring a second benefit: business continuity.

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Working From Home: Personal Mobiles Don't Work - This Is Why

  • Tom Goldsworthy
  • 19-Feb-2021 09:46:55

By Tom Goldsworthy

Over the past twelve months the UK has seen a marked change in the working landscape. With three national lockdowns, home working is now the norm, with many businesses looking to make it permanent either full or part time.

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Is the Office Dead? No. But it Will Probably Look More Like This

by Lauren Murphy

Is the office as we knew it, dead? This topic has been widely debated since the pandemic began close to a year ago. Undoubtedly, the office environments we will be returning to will look different to those we left behind - but how many of us will truly return? 

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8 Things You Should Know About the New VTSL Self-Service Portal

  • Lucy Antunes
  • 26-Jan-2021 10:38:56

by Lucy Antunes

VTSL recently launched a self-service portal for customers, providing them with capabilities that they previously did not have. This includes things such as adding new products, accessing in-depth knowledge base articles and the ability to submit support case tickets. Note that this is different to the normal online portal, which allows administrators and users to manage their telephony system and its features.

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Compliance Is a Real Risk for Financial Services Firms With Staff Working From Home

  • Eamonn Chaer
  • 19-Jan-2021 15:56:59
  • Telecoms

By Eamonn Chaer

Having endured on and off lockdowns for nearly a year, financial services firms have had to adapt their working practises to enable working from home.

But how has remote working affected compliance?

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5 Reasons Landlords Should 'Light up' their Space with Fibre Connections

By Lauren Murphy

With the flexible managed offering becoming more prevalent than ever, and the coronavirus pandemic accelerating that trend, traditional landlords need to adapt to ensure they aren’t left behind.

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3 Reasons Why Working from Home is Here to Stay for GP Practices

By Lee Zweig

A recent poll by GP Online has shown that 63% of GP’s think that some degree of home working will remain after the pandemic is over, given there are some clear benefits - both short and long term. 

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Cloud Solutions: Why is voice treated so differently?

by Tom Goldsworthy

With the seismic shift to home working in 2020, the benefits of cloud solutions such as Teams, Zoom and other collaboration applications have shown brightly. But this has been less true for cloud voice platforms.

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Why a Cloud Voice System is Crucial for GPs - Part I

By Dan Rue

Since the outbreak of Covid-19 in early 2020, general practices have seen the long standing challenges they face magnified and have had entirely new challenges thrown upon them. One such challenge is finding a phone system that meets the needs of both patients and staff who may not be able (or allowed) to physically come into the practice. 

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The Top 5 Questions Customers Ask Me Everyday

by Lucy Antunes

Christmas is just around the corner now, and what a year this has been. With seemingly endless lockdowns and constant working from home, most of us have found us in situations we would never have dreamed of a year ago.  

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