NEWS & BLOG

Create Value by Transforming the Customer Journey

It is not enough to compete solely on the merit of products and services. How a company delivers its products is becoming as important as what it delivers. This experience — the journey through product discovery, trial, evaluation, purchase and beyond — provides an opportunity to add value to what is being sold. People will pay more for that experience to be a positive and easy one. 

READ MORE

How To Use Technology to Entice People Back to The Office

It looks as though hybrid working is here to stay, at least for the foreseeable future. Some companies haven't had issues getting people back into the office three days a week. Others are struggling to get their employees back in for one. What is first office doing that the second isn't?  If we analyse the companies who have employees that are happy to come in versus the companies that can't get people in for love nor money, are there lessons to be learned?

READ MORE

Dear Office Building Landlord: Installing Connectivity Is Your Job

  • Kate Davies
  • 13-Jul-2022 09:30:00
  • Telecoms

Dear Office Building Landlord,

Most would agree, you have a good business model.  If you get your numbers right and keep your building full you will enjoy passive revenue for years to come, all the while your asset is (hopefully) appreciating.

READ MORE

VTSL Awarded ISO 14001 Certification for Environmental Management Systems

Cloud communications provider, VTSL, has been awarded certification for ISO 14001:2015, reinforcing the company's commitment to sustainability through its environmental management systems.

READ MORE

How to Create Value by Transforming the Customer Journey

It is no longer enough to compete solely on the merit of products and services. How a company delivers its products is becoming as important as what it delivers. This experience — the journey through product discovery, trial, evaluation, purchase and beyond — provides an opportunity to add value to what is being sold. People will pay more for that experience to be a positive and easy one. 

READ MORE

3 Myths About Business Internet Connectivity

We often hear smaller businesses complain about their internet connection: 
READ MORE

Why Sales & Customer Service Are 2 Sides of the Same Coin

Most businesses approach to sales is different to their approach to customer service.  Sales teams have targets.  They are on commission.  They have lots of meetings, and generally have varied schedules and busy diaries.  Customer service teams on the other hand are in the office 100% of the time, usually with the same schedule every day. 

READ MORE

Compliance Is a Real Risk for Financial Services Firms With Staff Working From Home

  • Eamonn Chaer
  • 19-Jan-2021 15:56:59
  • Telecoms

By Eamonn Chaer

Having endured on and off lockdowns for nearly a year, financial services firms have had to adapt their working practises to enable working from home.

But how has remote working affected compliance?

READ MORE

5 Reasons Landlords Should 'Light up' their Space with Fibre Connections

By Lauren Murphy

With the flexible managed offering becoming more prevalent than ever, and the coronavirus pandemic accelerating that trend, traditional landlords need to adapt to ensure they aren’t left behind.

READ MORE

3 Reasons Why Working from Home is Here to Stay for GP Practices

By Lee Zweig

A recent poll by GP Online has shown that 63% of GP’s think that some degree of home working will remain after the pandemic is over, given there are some clear benefits - both short and long term. 

READ MORE