It looks as though hybrid working is here to stay, at least for the foreseeable future. Some companies haven't had issues getting people back into the office three days a week. Others are struggling to get their employees back in for one. What is first office doing that the second isn't?  If we analyse the companies who have employees that are happy to come in versus the companies that can't get people in for love nor money, are there lessons to be learned?

by Lucy Antunes

VTSL recently launched a self-service portal for customers, providing them with capabilities that they previously did not have. This includes things such as adding new products, accessing in-depth knowledge base articles and the ability to submit support case tickets. Note that this is different to the normal online portal, which allows administrators and users to manage their telephony system and its features.

by Lucy Antunes

Christmas is just around the corner now, and what a year this has been. With seemingly endless lockdowns and constant working from home, most of us have found us in situations we would never have dreamed of a year ago.