NEWS & BLOG

8 Reasons To Go Back To The Office

While many people have enjoyed working from home over the past few months, there is a broad recognition that a completely home-based workforce can’t compare to one that has the ability to collaborate in-person. The serendipitous consequences of accidentally overhearing something you needed to know, or the unintended collaboration that occurs simply by sitting next to someone (even 2m apart), have value – a value that will no doubt end up quantified through an increasing number of studies like this one as we get more data from lockdown.

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6 Ways to Improve Your Broadband During Lockdown

As lockdown measures are gradually eased, one thing is clear - people that can work from home, will be working from home for the foreseeable future. But what if you theoretically can work from home, but can't practically, due to a poor broadband connection? I recently had a video meeting with someone who was working in their utility room because it offered the best WiFi signal in the house (despite the visual interference from laundry baskets). 

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List of Ways Your Business Can Get Financial Support During COVID-19

With the impact of coronavirus being felt by businesses across the UK, we know that many of you are concerned about how your business and staff will be affected. This is a list of information, resources and places to go for support.  

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The Big Life Lessons of COVID-19

No matter where you live on earth, it is safe to say coronavirus has affected your life. As we find ourselves forced to stay at home, change the way we work and think carefully about how we get food, it is hard to ignore the lessons that COVID-19 is helping us to learn. The gravest of which is to value our elders, each other and life as we know it.

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Moving Office?  Here is how to ensure it goes smoothly

Moving offices is exciting — a brand new space, with new local coffee shops and places for lunch. The only problem is the move itself.  Office moves require planning, time and very careful organisation.  There are lots of moving parts to juggle and without a comprehensive list of what needs to be done, you could find yourself without internet connectivity or working phones.  Here we share with you 4 office moving tips that will help ensure your transition is a smooth one.

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Want To Boost Productivity? Start With These Small Changes

Transforming a business doesn't have to take thousands of pounds, management consultants or new training initiatives. It can happen through the smallest of changes. For example, a study found that when hospitals followed a simple checklist before a surgical procedure, death rates decreased by 40 percent. When Marriot implemented workplace flexibility, the company found that low-value work dropped from 11.7 hours per week to only 6.8 hours, and productivity increased even though the number of hours worked decreased. 

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5 Steps to Solving Your Customers' Problems

 

The formula for success for solving your customers' problems relies first and foremost on having motivated, caring, capable staff.  But even without 5-star customer support reps, you can still teach your team to solve customer issues in a way that will leave the customer feeling satisfied. Here we break it down into 5 key to-do's that will ensure this customer touch-point ends up being a positive one. 

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How To Keep your Organisation Off the ICO's Radar & How BA Failed

British Airways and its parent International Airlines Group (IAG) have been fined £183.39 million by the ICO in connection with a data breach that took place last year and affected 500,000 customers who were browsing and booking tickets online. The ICO said that it found “a variety of information was compromised by poor security arrangements, including log in, payment card, and travel booking details as well name and address information.”

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5 Tips for Optimal Wireless Access Point Placement

With employees now using mobile phones instead of desk phones at the office, WiFi networks have become a crucial component of business IT infrastructure. Staff that use their mobile for work via a Soft Client rely on the WiFi network. Without it, they wouldn't be able to make and receive calls.  

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