NEWS & BLOG

The Hardware Supply Chain Issues Affecting All Businesses

  • Malik Ahmed
  • 09-Jun-2022 15:52:00

The global supply chain issues that have been undermining the delivery of key raw materials, parts and products have hit some sectors worse than others. But nearly all businesses, regardless of their sector are impacted by the issues plaguing the IT supply chain that has been affecting the supply of laptops, phones, network hardware, routers and a variety of other mission-critical devices for businesses.

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Working From Home: Personal Mobiles Don't Work - This Is Why

  • Tom Goldsworthy
  • 25-May-2022 13:18:00

By Tom Goldsworthy

Over the past two years, the UK has seen a marked change in the working landscape. Home working is now the norm for many people.

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How to Create Value by Transforming the Customer Journey

It is no longer enough to compete solely on the merit of products and services. How a company delivers its products is becoming as important as what it delivers. This experience — the journey through product discovery, trial, evaluation, purchase and beyond — provides an opportunity to add value to what is being sold. People will pay more for that experience to be a positive and easy one. 

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3 Myths About Business Internet Connectivity

We often hear smaller businesses complain about their internet connection: 
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Why Sales & Customer Service Are 2 Sides of the Same Coin

Most businesses approach to sales is different to their approach to customer service.  Sales teams have targets.  They are on commission.  They have lots of meetings, and generally have varied schedules and busy diaries.  Customer service teams on the other hand are in the office 100% of the time, usually with the same schedule every day. 

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This is What Comes After the Smartphone

There was a time not too long ago when typewriters filled offices and documents were sent by fax or by post. It was a time when no one had a mobile phone, but rather a home phone and answering machine.  And it, like the eras before, and the eras since, was considered a time of technological advancement.

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The post-Covid return to the office guide

  • Gemma Christie
  • 09-Feb-2022 13:49:00

By Gemma Christie

At the beginning of the pandemic almost all meetings and interactions had to be rapidly adapted from face-to-face to being held over the internet. I doubt there’s a business that hasn’t had to conduct a virtual meeting at some point over the last couple of years.

However, as we slowly begin to return to the office, what's interesting to see is that cloud communications and virtual meetings and interactions aren’t slowing down – in fact, all the research suggests that these “new normal” meeting alternatives for our hyper-connected global world are here to stay, indefinitely.

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Celebrating Alexander Graham Bell, the father of the telephone

  • Gemma Christie
  • 12-Jan-2022 11:58:19

By Gemma Christie

The Royal Mint are releasing an extra-special £2 coin to commemorate the 100th anniversary of the death of the father of the not-so-humble telephone, Alexander Graham Bell. The outstanding design of the coin by Graphic Designer Henry Gray celebrates the iconic three by three numerical keypad with the words “pioneer of the telephone” inscribed on the keys. A fitting tribute, considering the keypad design was synonymous with the modern telephone for many decades.

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What’s new and what’s expected from the ever-popular flexible workspace

  • Lauren Murphy
  • 01-Dec-2021 09:45:00

By Lauren Murphy

More and more businesses moved online during the pandemic, and with that, internet usage has sky-rocketed to new heights. Now it’s perfectly acceptable (and preferable for most customers) to do all sorts of things online that perhaps weren’t an option or not seen as plausible previously.

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Keeping a foot on the pedal of innovation with the Digital Primary Care Conference

  • Tom Goldsworthy
  • 11-Nov-2021 12:47:48

By Gemma Christie

It’s only at the Digital Primary Care Conference: Keeping a foot on the pedal of innovation where you can hear our CEO, Robert Walton discuss the pros and cons of using emerging technology in a primary health setting and specifically, “What is The Health and Social Care Network and how can you use it to innovate?”. We will also be discussing our most popular service, GP Cloud Voice.

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