NEWS & BLOG

Let’s Talk Teams - How To Take Online Work To The Next Level

  • Tom Goldsworthy
  • 21-Sep-2021 13:32:30

By Tom Goldsworthy

Back in April 2020, the shift to remote working was having a dramatic impact on the use and adoption of technology. Speaking at the time, Microsoft CEO Satya Nadella said his company had seen “two years’ worth of digital transformation in two months”.

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Did you know that 92% of all customer interactions occur over the phone? Is your phone system capable of carrying that responsibility?

  • Tom Goldsworthy
  • 02-Sep-2021 13:49:59

By Tom Goldsworthy

People buy from people, as the old saying goes. And even with the advent of email, considerable improvements in online technology, chatbots, and connectivity, this still hasn't changed. As a result, marketing managers worldwide are constantly trying to make the brands they represent 'more accessible,' their company image more 'human,' and their sales teams are encouraged to be more chatty with customers.

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Hybrid Working - Building Technology For “The Next Great Disruption”

  • Tom Goldsworthy
  • 29-Jul-2021 12:40:46

By Tom Goldsworthy

Many businesses are aiming for the best of both worlds by blending remote and office-based work. But as hybrid culture goes mainstream, what are the defining trends that will enable organisations to embrace it for the long-term, and how will technology play a key role?

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The Future Of Remote Working - What Next For GPs?

  • Lee Zweig
  • 29-Jun-2021 10:54:53

By Lee Zweig

By now, many GPs will have experienced the benefits and frustrations of remote working. While it has proved vital in continuing to provide services to people up and down the country, it can present a range of challenges that are most effectively addressed by improving both processes and technology.

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Can digital transformation really improve healthcare services?

  • Robert Walton
  • 23-Jun-2021 13:18:28

By Robert Walton

Fast access to healthcare services has never been more important than over this past year. Covid-19 has undoubtedly rocked the world, and there isn't an industry that hasn't been affected by the sudden and often terrifying demands that the 'new normal' has brought about.

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Introducing Chidananda

  • Robert Walton
  • 16-Jun-2021 13:17:09

By Robert Walton

Since creating our roadmap setting out our ambitious product development plans for the forthcoming twelve months, we've taken on a new team member to spearhead this campaign and drive the process forward.

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How Is Cloud Computing Helping GP Surgeries Get Closer To Patients?

  • Dan Rue
  • 08-Jun-2021 11:49:14

By Dan Rue

There’s no doubt that the pandemic has significantly changed the role and impact of technology across the public sector on a national and local level. GP surgeries, for instance, are now making greater use of online software and tools which have played an important role in the delivery of vital services, such as remote consultations, throughout the crisis.

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How Has Tech-Led Lockdown Healthcare Changed Doctor-Patient Communication?

  • Dan Rue
  • 13-May-2021 13:14:52

By Dan Rue

Phone-based medical consultations were first offered to UK patients in the early 1990s, primarily as a way to help people in more remote locations get better access to vital advice and care. While the use of telemedicine has grown in the years since, the outbreak of COVID-19 saw the general rollout of phone-based services across every community around the country and an unprecedented acceleration in its adoption.

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Cloud Telephony - A Vital Piece Of Community Healthcare Tech

  • Dan Rue
  • 29-Apr-2021 10:23:50

By Dan Rue

Since its invention over 145 years ago, the telephone has become essential across just about every section of society, and for the provision of healthcare, it’s arguably one of the most important pieces of non-clinical technology.

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Why a Cloud Voice System is Crucial for GPs - Part II

  • Dan Rue
  • 23-Feb-2021 12:30:12

By Dan Rue

In the first blog of this series we explored one key benefit that a cloud communications system provides GP practices: greater patient access. In the second part of this series we will be exploring a second benefit: business continuity.

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