VTSL is continually striving to improve its service to customers and our impact on the world around us. We take our evolution as an organisation seriously and as such have embarked on a journey to become ISO certified in not one, but three, International Standards.
Dear Office Building Landlord,
Most would agree, you have a good business model. If you get your numbers right and keep your building full you will enjoy passive revenue for years to come, all the while your asset is (hopefully) appreciating.
Cloud communications provider, VTSL, has been awarded certification for ISO 14001:2015, reinforcing the company's commitment to sustainability through its environmental management systems.
The global supply chain issues that have been undermining the delivery of key raw materials, parts and products have hit some sectors worse than others. But nearly all businesses, regardless of their sector are impacted by the issues plaguing the IT supply chain that has been affecting the supply of laptops, phones, network hardware, routers and a variety of other mission-critical devices for businesses.
By Tom Goldsworthy
Over the past two years, the UK has seen a marked change in the working landscape. Home working is now the norm for many people.
It is no longer enough to compete solely on the merit of products and services. How a company delivers its products is becoming as important as what it delivers. This experience — the journey through product discovery, trial, evaluation, purchase and beyond — provides an opportunity to add value to what is being sold. People will pay more for that experience to be a positive and easy one.
Most businesses approach to sales is different to their approach to customer service. Sales teams have targets. They are on commission. They have lots of meetings, and generally have varied schedules and busy diaries. Customer service teams on the other hand are in the office 100% of the time, usually with the same schedule every day.
There was a time not too long ago when typewriters filled offices and documents were sent by fax or by post. It was a time when no one had a mobile phone, but rather a home phone and answering machine. And it, like the eras before, and the eras since, was considered a time of technological advancement.
By Gemma Christie
At the beginning of the pandemic almost all meetings and interactions had to be rapidly adapted from face-to-face to being held over the internet. I doubt there’s a business that hasn’t had to conduct a virtual meeting at some point over the last couple of years.
However, as we slowly begin to return to the office, what's interesting to see is that cloud communications and virtual meetings and interactions aren’t slowing down – in fact, all the research suggests that these “new normal” meeting alternatives for our hyper-connected global world are here to stay, indefinitely.
