By Dan Rue
There’s no doubt that the pandemic has significantly changed the role and impact of technology across the public sector on a national and local level. GP surgeries, for instance, are now making greater use of online software and tools which have played an important role in the delivery of vital services, such as remote consultations, throughout the crisis.
By Dan Rue
Phone-based medical consultations were first offered to UK patients in the early 1990s, primarily as a way to help people in more remote locations get better access to vital advice and care. While the use of telemedicine has grown in the years since, the outbreak of COVID-19 saw the general rollout of phone-based services across every community around the country and an unprecedented acceleration in its adoption.
By Dan Rue
Since its invention over 145 years ago, the telephone has become essential across just about every section of society, and for the provision of healthcare, it’s arguably one of the most important pieces of non-clinical technology.
By Dan Rue
In the first blog of this series we explored one key benefit that a cloud communications system provides GP practices: greater patient access. In the second part of this series we will be exploring a second benefit: business continuity.
By Dan Rue
Since the outbreak of Covid-19 in early 2020, general practices have seen the long standing challenges they face magnified and have had entirely new challenges thrown upon them. One such challenge is finding a phone system that meets the needs of both patients and staff who may not be able (or allowed) to physically come into the practice.
Business continuity planning emerged from disaster recovery planning in the early 1970s. Financial organisations, such as banks and insurance companies began the trend by ensuring they had data backed up at protected sites. Recovery efforts were almost always triggered by a fire, flood, storm or other physical devastation.
