Some may not think of the telecoms industry as interesting — particularly if it conjures up images of men in hard hats working on phones lines. But the telecoms industry is vast, from the large telecoms companies that connect nearly all UK homes, to the modern service providers offering VoIP business phone systems, to the ever-expanding mobile networks that keep you online wherever you may be.
No matter which kind of company you call — big or small — their on-hold music usually sounds like it has been recorded in a tin can. You would think that with modern technology being able to clone sheep and fly humans around faster than the speed of sound, that a creating a business phone system with clear and crisp on-hold music would be easy. But as it turns out, it isn’t so straightforward.
Just when you thought the UK countryside may never get decent internet connectivity, Vodafone signs a partnership deal with Cityfibre to build high-speed broadband networks to as many as 5 million UK homes, in a move that will create a powerful new rival to BT Openreach.
You probably already know what the iPhone X can do. It can unlock with facial recognition and charge wirelessly. It has a super retina screen that spans from edge to edge and no home button. It has animated emojis called Animogis, that mimic your current facial expression. But what you probably don’t know is that the best feature of the new iPhone X is its A11 AI neural network brain.
In Spring 2018 the General Data Protection Regulation (GDPR) will replace the Data Protection Directive 95/46/ec as the primary law regulating how companies protect EU citizens' personal data. Companies that fail to achieve GDPR compliance before the deadline will be subject to strong penalties. Even with the UK’s decision to leave the EU, UK companies are still required to protect EU consumers data per the new directive.
A reminder to all businesses with a traditional phone system: by 2025 BT will be switching off their PSTN and ISDN networks, migrating them to a single IP core network. The ‘phone line’ as we know it, will be dead. But what does this actually mean for your organisation?
