--- title: "VTSL: business phone systems, hosted VoIP solutions, telecoms technology | Audra Oliver" description: Read VTSL's latest blogs! --- ## NEWS & BLOG [![](https://blog.vtsl.net/hubfs/Improve%20Broadband%20During%20Lockdown%20VTSL%20Connectivity%20Solutions.jpg)](https://blog.vtsl.net/vtsl-blog/6-ways-to-improve-your-broadband-during-lockdown) ### [6 Ways to Improve Your Broadband During Lockdown](https://blog.vtsl.net/vtsl-blog/6-ways-to-improve-your-broadband-during-lockdown) - ** Audra Oliver - ** 11-May-2020 13:33:01 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms) As lockdown measures are gradually eased, one thing is clear - people that can work from home, will be working from home for the foreseeable future. But what if you theoretically can work from home, but can't practically, due to a poor broadband connection? I recently had a video meeting with someone who was working in their utility room because it offered the best WiFi signal in the house (despite the visual interference from laundry baskets).  [READ MORE](https://blog.vtsl.net/vtsl-blog/6-ways-to-improve-your-broadband-during-lockdown) [![](https://blog.vtsl.net/hubfs/Life%20Lessons%20Covid%2019.jpg)](https://blog.vtsl.net/vtsl-blog/the-big-life-lessons-of-covid-19) ### [The Big Life Lessons of COVID-19](https://blog.vtsl.net/vtsl-blog/the-big-life-lessons-of-covid-19) - ** Audra Oliver - ** 29-Mar-2020 13:48:38 - ** [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting) No matter where you live on earth, it is safe to say coronavirus has affected your life. As we find ourselves forced to stay at home, change the way we work and think carefully about how we get food, it is hard to ignore the lessons that COVID-19 is helping us to learn. The gravest of which is to value our elders, each other and life as we know it. [READ MORE](https://blog.vtsl.net/vtsl-blog/the-big-life-lessons-of-covid-19) [![](https://blog.vtsl.net/hubfs/ISO%2027001%20Image.png)](https://blog.vtsl.net/vtsl-blog/vtsl-achieves-iso-27001-certification-from-the-british-assessment-bureau) ### [VTSL Achieves ISO 27001 Certification from the British Assessment Bureau](https://blog.vtsl.net/vtsl-blog/vtsl-achieves-iso-27001-certification-from-the-british-assessment-bureau) - ** Audra Oliver - ** 29-Feb-2020 14:00:30 - ** London based cloud communications company, VTSL, has achieved certification to the internationally recognised ISO 27001 standard, establishing it as one of the leaders in its field. [READ MORE](https://blog.vtsl.net/vtsl-blog/vtsl-achieves-iso-27001-certification-from-the-british-assessment-bureau) [![](https://www.bluejeans.com/sites/default/files/Video%20Call%20Etiquette.jpg)](https://blog.vtsl.net/vtsl-blog/video-call-etiquette-5-tips-for-looking-professional-over-video) ### [VIDEO CALL ETIQUETTE: 5 TIPS FOR LOOKING PROFESSIONAL OVER VIDEO](https://blog.vtsl.net/vtsl-blog/video-call-etiquette-5-tips-for-looking-professional-over-video) - ** Audra Oliver - ** 19-Aug-2019 12:54:22 - ** [Products](https://blog.vtsl.net/vtsl-blog/topic/products), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms) *Guest blog by [Kurt Wilson](https://www.bluejeans.com/blog/video-call-etiquette-5-tips-looking-professional-over-video) from our partner, [BlueJeans](https://www.bluejeans.com)* [READ MORE](https://blog.vtsl.net/vtsl-blog/video-call-etiquette-5-tips-for-looking-professional-over-video) [![](https://blog.vtsl.net/hubfs/gdpr%20ip%20business%20voip%20telephone%20systems%20uk.jpg)](https://blog.vtsl.net/vtsl-blog/how-to-keep-your-organisation-off-the-icos-radar-ip-voip-business-phone-systems) ### [How To Keep your Organisation Off the ICO's Radar & How BA Failed](https://blog.vtsl.net/vtsl-blog/how-to-keep-your-organisation-off-the-icos-radar-ip-voip-business-phone-systems) - ** Audra Oliver - ** 08-Jul-2019 14:52:11 - ** [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms), [Industry News](https://blog.vtsl.net/vtsl-blog/topic/industry-news) [British Airways and its parent International Airlines Group (IAG) have been fined £183.39 million by the ICO in connection with a data breac](http://ba.com/)[h that took place last year](https://techcrunch.com/2018/09/06/british-airways-customer-data-stolen-in-data-breach/) and affected 500,000 customers who were browsing and booking tickets online. The ICO said that it found “a variety of information was compromised by poor security arrangements, including log in, payment card, and travel booking details as well name and address information.” [READ MORE](https://blog.vtsl.net/vtsl-blog/how-to-keep-your-organisation-off-the-icos-radar-ip-voip-business-phone-systems) [![](https://blog.vtsl.net/hubfs/what%20is%20a%20soft%20client.jpg)](https://blog.vtsl.net/vtsl-blog/what-exactly-is-a-soft-client-and-does-my-business-need-one) ### [What exactly is a Soft Client and does my business need one?](https://blog.vtsl.net/vtsl-blog/what-exactly-is-a-soft-client-and-does-my-business-need-one) - ** Audra Oliver - ** 18-Mar-2019 15:14:19 - ** You may have heard the term 'soft client' used before.  For those who don't know, it isn't a furry customer. [READ MORE](https://blog.vtsl.net/vtsl-blog/what-exactly-is-a-soft-client-and-does-my-business-need-one) [![](https://blog.vtsl.net/hubfs/Acronyms%20IP%20business%20telephone%20provider%20uk.png)](https://blog.vtsl.net/vtsl-blog/ip-business-phone-system-why-the-best-technology-doesnt-need-an-acronym) ### [Why The Best Technology Doesn't Need an Acronym](https://blog.vtsl.net/vtsl-blog/ip-business-phone-system-why-the-best-technology-doesnt-need-an-acronym) - ** Audra Oliver - ** 30-Nov-2018 13:56:29 - ** [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms)   If you have ever had to speak to a telecoms company about a new phone system, or even an IT company about installing new internet connection, you will probably remember the sales rep using a lot of baffling acronyms that made the entire process more confusing than it needed to be.  PoP, VoIP, LAN, WAN, VPS, GEA, BPS, might have been a few you heard mentioned. The information technology and telecoms industries are rife with such abbreviations, that should in theory, make conversations quicker - but given most of us don't speak technology-acronym language, they serve to do much the opposite.   [READ MORE](https://blog.vtsl.net/vtsl-blog/ip-business-phone-system-why-the-best-technology-doesnt-need-an-acronym) [![](https://blog.vtsl.net/hubfs/GVS-Banner5-676414-edited.png)](https://blog.vtsl.net/vtsl-blog/gigabit-voucher-scheme-fibre-connectivity-uk-ip-business-telephone-system-providers) ### [£67 Million in Government Funding for Free Gigabit Fibre Installation](https://blog.vtsl.net/vtsl-blog/gigabit-voucher-scheme-fibre-connectivity-uk-ip-business-telephone-system-providers) - ** Audra Oliver - ** 30-Jul-2018 12:56:33 - ** [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms), [VTSL News](https://blog.vtsl.net/vtsl-blog/topic/vtsl-news), [Industry News](https://blog.vtsl.net/vtsl-blog/topic/industry-news) The Department of Digital, Media, Culture & Sport recently announced their £67m [Gigabit Broadband Voucher Scheme](https://gigabitvoucher.culture.gov.uk/) to help businesses install fibre broadband connections. Businesses can claim up to £3,000 against the cost of connection either individually or as part of a group project. This includes hardware and construction charges.   [READ MORE](https://blog.vtsl.net/vtsl-blog/gigabit-voucher-scheme-fibre-connectivity-uk-ip-business-telephone-system-providers) [![](https://blog.vtsl.net/hubfs/ITSPA%20Awards%20Finalists%20VTSL.png)](https://blog.vtsl.net/vtsl-blog/vtsl-announced-as-finalists-for-2-prestigious-itspa-industry-awards) ### [VTSL Announced as Finalists for 2 Prestigious ITSPA Industry Awards](https://blog.vtsl.net/vtsl-blog/vtsl-announced-as-finalists-for-2-prestigious-itspa-industry-awards) - ** Audra Oliver - ** 01-May-2018 13:02:06 - ** [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms), [VTSL News](https://blog.vtsl.net/vtsl-blog/topic/vtsl-news), [Industry News](https://blog.vtsl.net/vtsl-blog/topic/industry-news) The Internet Telephony Service Providers Association (ITSPA) recently announced VTSL as finalists for two categories in the 2018 ITSPA Awards. ITSPA is the UK’s leading association for the VoIP and Unified Communications industry. [READ MORE](https://blog.vtsl.net/vtsl-blog/vtsl-announced-as-finalists-for-2-prestigious-itspa-industry-awards) [![](https://blog.vtsl.net/hubfs/human%20connection%20technology%20in%20business%20voip%20business%20phone%20service%20provider%20uk.png)](https://blog.vtsl.net/vtsl-blog/best-voip-business-phone-system-service-provider-balancing-human-connection) ### [How to Balance Business Technology & The Human Connection](https://blog.vtsl.net/vtsl-blog/best-voip-business-phone-system-service-provider-balancing-human-connection) - ** Audra Oliver - ** 19-Mar-2018 13:38:39 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms) Business technology is something we are all grateful for. Think back 15 years ago, before CRM and project management systems, before your accounting software automated hundreds of hours of manual work and before you had order and payment processing tools. [READ MORE](https://blog.vtsl.net/vtsl-blog/best-voip-business-phone-system-service-provider-balancing-human-connection) ### Welcome to our blog! The latest news, info and ideas on cloud telephony, unified communications and all things technology-related.  ### Subscribe to Email Updates ### Recent Posts ### News Posts by Topic - [VTSL News (28)](https://blog.vtsl.net/vtsl-news/topic/vtsl-news) - [Industry News (3)](https://blog.vtsl.net/vtsl-news/topic/industry-news) - [Interesting (2)](https://blog.vtsl.net/vtsl-news/topic/interesting) - [New technology (1)](https://blog.vtsl.net/vtsl-news/topic/new-technology) - [Products (1)](https://blog.vtsl.net/vtsl-news/topic/products) - [Telecoms (1)](https://blog.vtsl.net/vtsl-news/topic/telecoms) ### Blog Posts by Topic - [Telecoms (86)](https://blog.vtsl.net/vtsl-blog/topic/telecoms) - [Interesting (63)](https://blog.vtsl.net/vtsl-blog/topic/interesting) - [New technology (49)](https://blog.vtsl.net/vtsl-blog/topic/new-technology) - [Products (41)](https://blog.vtsl.net/vtsl-blog/topic/products) - [Industry News (26)](https://blog.vtsl.net/vtsl-blog/topic/industry-news) - [VTSL News (5)](https://blog.vtsl.net/vtsl-blog/topic/vtsl-news) ### Blog Archive - [October 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/10) - [September 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/09) - [August 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/08) - [July 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/07) - [June 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/06) - [May 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/05) - [April 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/04) - [March 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/03) - [February 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/02) - [January 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/01) - [December 2021 (1)](https://blog.vtsl.net/vtsl-blog/archive/2021/12) - [November 2021 (2)](https://blog.vtsl.net/vtsl-blog/archive/2021/11) - [October 2021 (1)](https://blog.vtsl.net/vtsl-blog/archive/2021/10) - [September 2021 (3)](https://blog.vtsl.net/vtsl-blog/archive/2021/09) - [July 2021 (1)](https://blog.vtsl.net/vtsl-blog/archive/2021/07) - [**](https://www.facebook.com/vtslltd/) - [**](https://twitter.com/vtslltd?lang=en/) - [**](https://www.linkedin.com/company/vtsl-ltd/) - [**](https://plus.google.com/share?url=) Newsletter sign up form - it’s fast and easy ### ABOUT US: VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland. ### MAIN OFFICES: 5 Nickols Walk, London, SW18 1BZ, UK Republic of Work, 12 South Mall, Cork T12 RD43  Ireland ### CALL US: UK +44 (0) 20 7078 3200 IRE +353 21 237 0202   ![Website Footer Association Logos VTSL](https://blog.vtsl.net/hs-fs/hubfs/Website%20Footer%20Association%20Logos%20VTSL.png?width=1008&name=Website%20Footer%20Association%20Logos%20VTSL.png)   © 2024 VTSL Ltd [Data Protection Policy](https://blog.vtsl.net/hubfs/VTSL%20Ltd%20Data%20Protection%20Policy%20%26%20GDPR%20Compliance%20v1.pdf?t=1526054) | [Privacy Notice](https://www.vtsl.net/privacy-notice) **