Business jargon has reached a whole new level.  You have probably noticed a few phrases popping up in emails and meetings that are simply bizarre.

When we hear the word “voice” in the news, our ears perk up. And with the prevalence of cyber attacks these days, when we hear the word “voice” and “security”, our ears doubly perk up.  As such, the news that voice biometrics could reduce UK fraud by making it more difficult for criminals to do their groundwork via contact centres had us listening, albeit not surprised. Contact centres are often a security weak spot, with fraudsters able to glean personal information through social engineering techniques.

As technology becomes increasingly tailored for individual industries, many companies are evaluating whether or not to make the leap to something sector-specific. When evaluating business software, there are three types most companies consider:

Perhaps web pages are loading slowly, or maybe your signal keeps dropping out. No matter what the issue, one thing is for certain: slow Wi-Fi can make the most patient of us very cross. This is particularly true if you use Wi-Fi for business, and you need it to function properly to get work done. Or if you use a soft phone like Bria with your VoIP business phone system, a good Wi-Fi signal is essential.

Whether you go to the EU for holiday or business, your trips are about to get cheaper. Roaming charges are finally being abolished after the EU forced phone companies to remove the high tariffs and surcharges travellers have been forced to pay for using their mobile. The best news?  The high roaming charges end tomorrow - June 15th. It means that if you are going on holiday to France this weekend, you can take your mobile phone and use it on your normal contract, with your included free calls, texts and data at no additional cost.  

You probably know that Bluetooth is a wireless connection between devices that allows for data transfer over short distances.

Imagine waking up and putting an earbud in everyday, as routinely as you put on your watch. Then imagine going throughout the day, attending various meetings across the city, with your little earbud reminding you of what was said last time you were in that particular spot. It is still in concept stages, but we are excited about a new headphone technology that will create a “sound version of Google Maps”, with people able to replay conversations, music and ambient noise from their past.

A reminder to all businesses with a traditional phone system: by 2025 BT will be switching off their PSTN and ISDN networks, migrating them to a single IP core network. The ‘phone line’ as we know it, will be dead. But what does this actually mean for your organisation? 

Technology cannot replace real experiences, but it can provide a window into experiences that we wouldn’t otherwise have glimpsed. Our favourite new technology has nothing to do with office phones or VoIP business phone systems, but rather… earth!  Google Earth relaunched this week, with features that will help us all to explore new parts of our planet in an exciting amount of detail. And needless to say, we have spent hours exploring it and still aren’t bored.

Do you know what telephone number range will be shut down this June? Are you confident of which phone numbers carry a charge, and which are free? Do you know your partner’s mobile number from memory?