When most people hear the word 'data', or ‘analytics’, they imagine pages of numbers, long documents and graphs that do more to confuse than explain.

There has been a wave of innovation in the field of communication technology that has touched every sphere of life in recent years. It has changed the way we do business, offer customer service and speak to each other.

We have all had the Connection not secure warning pop up on our screens as we attempt to connect to public WiFi. But sometimes we really have to connect, particularly for business – an email must be sent, a document must be downloaded, or your Bria softclient must be used so you can make business calls.

Did you know all employees have the legal right to request flexible working? So long as the employee has worked for at least 6 months, they are eligible to apply.

No matter which kind of company you call — big or small — their on-hold music usually sounds like it has been recorded in a tin can. You would think that with modern technology being able to clone sheep and fly humans around faster than the speed of sound, that a creating a business phone system with clear and crisp on-hold music would be easy.  But as it turns out, it isn’t so straightforward.

Amazon is now delivering the second generation of its popular Echo device—the home assistant that has become one of the most talked about gadgets in Britain. But is it worth upgrading to the newer model? Will the old Echo still work?

As a technology business, we have to think about what is next.  We have to stay on top of developments that change the way we provide business-critical telephony, connectivity and unified communications services. Technology is connected by technology, and being able to provide leading-edge services means knowing what is coming.  As such we spend a significant amount of time planning for what’s next.

What is a Quantum Network you may ask?  Quantum networks allow for the transportation of quantum information between physically separate quantum systems. And secure communication can be implemented using quantum networks through quantum key distribution algorithms. In plain English, Quantum Networks allow for hack-proof communications, something very covetable in the current age of cyber warfare.

In Spring 2018 the General Data Protection Regulation (GDPR) will replace the Data Protection Directive 95/46/ec as the primary law regulating how companies protect EU citizens' personal data. Companies that fail to achieve GDPR compliance before the deadline will be subject to strong penalties.  Even with the UK’s decision to leave the EU, UK companies are still required to protect EU consumers data per the new directive.