NEWS & BLOG

5 Predictions for The Workplace of Tomorrow 

  • Richard Senger
  • 06-Oct-2017 00:00:00

As a technology business, we have to think about what is next.  We have to stay on top of developments that change the way we provide business-critical telephony, connectivity and unified communications services. Technology is connected by technology, and being able to provide leading-edge services means knowing what is coming.  As such we spend a significant amount of time planning for what’s next.

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3 Myths About Business Internet Connectivity

We often hear smaller businesses complain about their internet connection:

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Now a Reality: A Commercial Quantum Network

  • Richard Senger
  • 22-Sep-2017 09:04:00

What is a Quantum Network you may ask?  Quantum networks allow for the transportation of quantum information between physically separate quantum systems. And secure communication can be implemented using quantum networks through quantum key distribution algorithms. In plain English, Quantum Networks allow for hack-proof communications, something very covetable in the current age of cyber warfare.

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The Best Feature of the iPhone X? Its A11 Artificial Intelligence Brain

You probably already know what the iPhone X can do.  It can unlock with facial recognition and charge wirelessly.  It has a super retina screen that spans from edge to edge and no home button. It has animated emojis called Animogis, that mimic your current facial expression. But what you probably don’t know is that the best feature of the new iPhone X is its A11 AI neural network brain.

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10 Advantages of a Using Specialist UCAAS Provider

It is happening in industries across the globe. We used to revel in the money saved by large corporation’s economies of scale, but now everyone from the SME business owner to the average retail shopper wants the specialist version—the exact right product, for them.  One may think that the larger utilities may be an exception to this—things like telecoms for example, things that historically there was only one major player, or very little difference between the few that did exist.  But the telecommunications industry is going niche too, and businesses are benefiting.  Instead of telephone systems, and on-site PBX’s, businesses are opting for modern Unified Communications as a Service Providers—providers that can offer more than a telephony service, and instead introduce communications solutions that transform an organisation’s sales, service and operational functioning.  The communications solutions include telephony, but they also include integrating it into the core applications of the business—from CRM to Order Management, as well as other mediums of communication such as chat, browsers, mobiles, and more.

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What You Need to Know About the GDPR

In Spring 2018 the General Data Protection Regulation (GDPR) will replace the Data Protection Directive 95/46/ec as the primary law regulating how companies protect EU citizens' personal data. Companies that fail to achieve GDPR compliance before the deadline will be subject to strong penalties.  Even with the UK’s decision to leave the EU, UK companies are still required to protect EU consumers data per the new directive.

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10 Incredibly Useful Google Chrome Extensions

Google’s Chrome browser is our favourite, and not only because we have a plug-in for it that allows you to click-to-call straight from your browser screen. It is reliable, efficient and works beautifully on PCs as well as Macs.  Plus it has a huge ecosystem of extensions that make it even more powerful. The following are 10 of our favourite Chrome extensions—all of which are free.

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"Kaisen"? Your Guide to Modern Business Jargon

Business jargon has reached a whole new level.  You have probably noticed a few phrases popping up in emails and meetings that are simply bizarre.

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Voice Biometrics Are the Next Step in Fraud Prevention

When we hear the word “voice” in the news, our ears perk up. And with the prevalence of cyber attacks these days, when we hear the word “voice” and “security”, our ears doubly perk up.  As such, the news that voice biometrics could reduce UK fraud by making it more difficult for criminals to do their groundwork via contact centres had us listening, albeit not surprised. Contact centres are often a security weak spot, with fraudsters able to glean personal information through social engineering techniques.

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5 Reasons You Should Use Industry Specific Tech

As technology becomes increasingly tailored for individual industries, many companies are evaluating whether or not to make the leap to something sector-specific. When evaluating business software, there are three types most companies consider:

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