It is not enough to compete solely on the merit of products and services. How a company delivers its products is becoming as important as what it delivers. This experience — the journey through product discovery, trial, evaluation, purchase and beyond — provides an opportunity to add value to what is being sold. People will pay more for that experience to be a positive and easy one.
It looks as though hybrid working is here to stay, at least for the foreseeable future. Some companies haven't had issues getting people back into the office three days a week. Others are struggling to get their employees back in for one. What is first office doing that the second isn't? If we analyse the companies who have employees that are happy to come in versus the companies that can't get people in for love nor money, are there lessons to be learned?
Dear Office Building Landlord,
Most would agree, you have a good business model. If you get your numbers right and keep your building full you will enjoy passive revenue for years to come, all the while your asset is (hopefully) appreciating.
Cloud communications provider, VTSL, has been awarded certification for ISO 14001:2015, reinforcing the company's commitment to sustainability through its environmental management systems.
It is no longer enough to compete solely on the merit of products and services. How a company delivers its products is becoming as important as what it delivers. This experience — the journey through product discovery, trial, evaluation, purchase and beyond — provides an opportunity to add value to what is being sold. People will pay more for that experience to be a positive and easy one.
Most businesses approach to sales is different to their approach to customer service. Sales teams have targets. They are on commission. They have lots of meetings, and generally have varied schedules and busy diaries. Customer service teams on the other hand are in the office 100% of the time, usually with the same schedule every day.
By Eamonn Chaer
Having endured on and off lockdowns for nearly a year, financial services firms have had to adapt their working practises to enable working from home.
But how has remote working affected compliance?
By Lauren Murphy
With the flexible managed offering becoming more prevalent than ever, and the coronavirus pandemic accelerating that trend, traditional landlords need to adapt to ensure they aren’t left behind.
By Lee Zweig
A recent poll by GP Online has shown that 63% of GP’s think that some degree of home working will remain after the pandemic is over, given there are some clear benefits - both short and long term.
