The Internet Telephony Service Providers Association (ITSPA) recently announced VTSL as finalists for two categories in the 2018 ITSPA Awards. ITSPA is the UK’s leading association for the VoIP and Unified Communications industry.

With a global focus on cyber security the past few years, it is easy to forget about physical security: protecting our businesses from criminal intruders. Yet this is as real a concern for offices across the UK as hacking is. Businesses are responsible for customer data held on site, payment information and of course the safety of their employees amongst other things. Here we have compiled options for securing your office, the modern way. Technology may seem like a vulnerability for companies, but it can also be a strength.

Businesses that take card payments over the phone are required to adhere to the Payment Card Industry Data Security standard (PCI DSS) compliance regulations. Businesses that don’t may be liable for non-compliance fines, and may be forced to stop accepting payments by card.

On May 25^th, 2018 the EU-wide ‘General Data Protection Regulations’ (GDPR) will come into effect. If you are recording phone calls, for any reason, the new legislation affects you.

Business technology is something we are all grateful for. Think back 15 years ago, before CRM and project management systems, before your accounting software automated hundreds of hours of manual work and before you had order and payment processing tools.

We have all had the Connection not secure warning pop up on our screens as we attempt to connect to public WiFi. But sometimes we really have to connect, particularly for business – an email must be sent, a document must be downloaded, or your Bria softclient must be used so you can make business calls.

Did you know all employees have the legal right to request flexible working? So long as the employee has worked for at least 6 months, they are eligible to apply.

These days being good at your job means being able to maximise the latest technology.  Whether it is a meeting scheduling software, a mobile app for your office phone, or implementing a unified communications solution — those who are able to master the latest tech, get ahead quicker.  This is particularly true for sales teams.  No longer does a nice smile and a convincing pitch bring home the most bacon. Evolution is critical to survival, and these three emerging technologies can help.  

Some may not think of the telecoms industry as interesting — particularly if it conjures up images of men in hard hats working on phones lines.  But the telecoms industry is vast, from the large telecoms companies that connect nearly all UK homes, to the modern service providers offering VoIP business phone systems, to the ever-expanding mobile networks that keep you online wherever you may be.

In the mad rush to finish all your Christmas shopping, get last minute projects done and clear your desk of that pesky pile of work, many of us don’t think to take advantage of our cloud business phone system.  Whether it is ensuring your business has someone answering the phones over the holidays or letting customers know what your Christmas hours are, a few minutes in VTSL’s online web portal will have your office phone system working for you this season.