--- title: "VTSL: business phone systems, hosted VoIP solutions, telecoms technology | New technology (3)" description: New technology | Read VTSL's latest blogs! (3) --- ## NEWS & BLOG [![](https://blog.vtsl.net/hubfs/human%20connection%20technology%20in%20business%20voip%20business%20phone%20service%20provider%20uk.png)](https://blog.vtsl.net/vtsl-blog/best-voip-business-phone-system-service-provider-balancing-human-connection) ### [How to Balance Business Technology & The Human Connection](https://blog.vtsl.net/vtsl-blog/best-voip-business-phone-system-service-provider-balancing-human-connection) - ** Audra Oliver - ** 19-Mar-2018 13:38:39 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms) Business technology is something we are all grateful for. Think back 15 years ago, before CRM and project management systems, before your accounting software automated hundreds of hours of manual work and before you had order and payment processing tools. [READ MORE](https://blog.vtsl.net/vtsl-blog/best-voip-business-phone-system-service-provider-balancing-human-connection) [![](https://blog.vtsl.net/hubfs/Technology%20for%20small%20businesses%20best%20voip%20business%20phone%20system%20provider%20uk.jpg)](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-technology-trends-to-watch-small-businesses) ### [5 Technology Trends to Watch for Small Businesses in 2018](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-technology-trends-to-watch-small-businesses) - ** Kate Davies - ** 21-Feb-2018 11:22:00 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Products](https://blog.vtsl.net/vtsl-blog/topic/products) Sometimes being ahead of the curve is a difficult place to live.  We are all familiar with products that we *think* will become mainstream one day, but are ‘ahead of their time’, and as such we don’t buy them. But jumping on a new technology bandwagon just as it takes off is very powerful for a business. You are saved all the niggles of the very early versions, yet receive the benefits of new tech before nearly everyone else. [READ MORE](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-technology-trends-to-watch-small-businesses) [![](https://blog.vtsl.net/hubfs/voip%20business%20phone%20system%20provider%20uk%20unified%20communications%20flexible%20working%20law.jpg)](https://blog.vtsl.net/vtsl-blog/the-law-regarding-flexible-working-in-the-uk-what-you-should-know) ### [The Law Regarding Flexible Working in the UK – What You Should Know](https://blog.vtsl.net/vtsl-blog/the-law-regarding-flexible-working-in-the-uk-what-you-should-know) - ** Richard Senger - ** 15-Feb-2018 10:11:40 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms), [Industry News](https://blog.vtsl.net/vtsl-blog/topic/industry-news) Did you know *all* employees have the legal right to request [flexible working](https://www.vtsl.net/solutions/flexible-working/)? So long as the employee has worked for at least 6 months, they are eligible to apply. [READ MORE](https://blog.vtsl.net/vtsl-blog/the-law-regarding-flexible-working-in-the-uk-what-you-should-know) [![](https://blog.vtsl.net/hubfs/Technology%20for%20Sales%20VoIP%20Business%20Phone%20system%20UK%20service%20provider.jpg)](https://blog.vtsl.net/vtsl-blog/give-your-sales-team-an-edge-with-emerging-tech) ### [Give Your Sales Team an Edge With Emerging Tech](https://blog.vtsl.net/vtsl-blog/give-your-sales-team-an-edge-with-emerging-tech) - ** Robert Walton - ** 31-Jan-2018 09:04:00 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms) These days being good at your job means being able to maximise the latest technology.  Whether it is a [meeting scheduling software](https://get.cogsworth.com), a [mobile app for your office phone](https://www.vtsl.net/solutions/flexible-working/), or implementing a [unified communications solution](https://www.vtsl.net/product-overview/unified-communications) — those who are able to master the latest tech, get ahead quicker.  This is particularly true for sales teams.  No longer does a nice smile and a convincing pitch bring home the most bacon. Evolution is critical to survival, and these three emerging technologies can help.   [READ MORE](https://blog.vtsl.net/vtsl-blog/give-your-sales-team-an-edge-with-emerging-tech) [![](https://blog.vtsl.net/hubfs/Voip%20Business%20phone%20service%20provider%20uk%20customer%20service.jpg)](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-barriers-to-excellent-customer-service) ### [5 Barriers To Providing Excellent Customer Service ](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-barriers-to-excellent-customer-service) - ** Kate Davies - ** 15-Jan-2018 10:23:09 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting) Bad customer service undermines *everything  *—  from your newly redesigned product, to your beautiful packaging.  It is the most personal interaction your customers will have with your company.  It isn’t the same as browsing your website, or even using your product or service, it is a direct human to human connection between your team and your customers.  Ultimately, it is an opportunity to make a lasting positive impression. [READ MORE](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-barriers-to-excellent-customer-service) [![](https://blog.vtsl.net/hubfs/Business%20VoiP%20phone%20service%20ip%20telephony%20who%20takes%20bitcoin.jpg)](https://blog.vtsl.net/vtsl-blog/voip-business-phone-service-uk-london-things-you-can-buy-with-bitcoin) ### [5 THINGS YOU WON'T BELIEVE YOU CAN BUY WITH BITCOIN](https://blog.vtsl.net/vtsl-blog/voip-business-phone-service-uk-london-things-you-can-buy-with-bitcoin) - ** Tom Goldsworthy - ** 08-Jan-2018 14:05:07 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting) Back in the early 2000’s, VoIP wasn’t taken seriously as an option for business telephony.  In fact, virtually no companies in the UK had business-grade VoIP phone systems. But by 2010, it was catching on quick, with tens of thousands of companies adopting IP based phone services.  And by 2025, nearly *all* companies will have VoIP telephony solutions as [BT turns of the traditional IDSN and PSTN phone networks](https://blog.vtsl.net/vtsl-blog/bt-is-turning-off-traditional-business-phone-network-voip). [READ MORE](https://blog.vtsl.net/vtsl-blog/voip-business-phone-service-uk-london-things-you-can-buy-with-bitcoin) [![](https://blog.vtsl.net/hubfs/IFTTT%20VoIP%20business%20phone%20system%20provider%20unified%20communications.jpg)](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-service-provider-ifttt-connecting-everything-as-a-service) ### [IFTTT Is The New App That Is Connecting Everything 'as a Service'](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-service-provider-ifttt-connecting-everything-as-a-service) - ** Audra Oliver - ** 08-Dec-2017 17:36:30 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting) From your to-do list to your company's back-up servers, things that were once physical pieces of equipment are now deployed to you ‘as a service’ by service providers.  For example traditional phone systems have now been replaced by [VoIP telephony](https://www.vtsl.net/product-overview/voip-telephony/) and [unified communications](https://www.vtsl.net/product-overview/unified-communications) solutions offered *as a service*. But it isn’t just equipment that has gone the way of the cloud. There is now something called *everything as a service*, and it is delivered by IFTTT. [READ MORE](https://blog.vtsl.net/vtsl-blog/voip-business-phone-system-service-provider-ifttt-connecting-everything-as-a-service) [![](https://blog.vtsl.net/hubfs/Amazon%20Echo%202%20hosted%20business%20voip%20provider%20uk.jpg)](https://blog.vtsl.net/vtsl-blog/hosted-voip-business-phone-system-provider-what-is-new-improved-echo-2) ### [What is new & Improved with Amazon's Echo 2](https://blog.vtsl.net/vtsl-blog/hosted-voip-business-phone-system-provider-what-is-new-improved-echo-2) - ** Richard Senger - ** 23-Nov-2017 16:12:11 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Products](https://blog.vtsl.net/vtsl-blog/topic/products), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting) Amazon is now delivering the second generation of its popular Echo device—the home assistant that has become one of the most talked about gadgets in Britain. But is it worth upgrading to the newer model? Will the old Echo still work? [READ MORE](https://blog.vtsl.net/vtsl-blog/hosted-voip-business-phone-system-provider-what-is-new-improved-echo-2) [![](https://blog.vtsl.net/hubfs/emporio%20armani%20connected%20watch%20business%20telephony%20providers%20lonon.jpeg)](https://blog.vtsl.net/vtsl-blog/ip-phone-service-voip-provider-uk-smart-watches-so-much-choice) ### [Smart Watches: Did you know you had so much choice?](https://blog.vtsl.net/vtsl-blog/ip-phone-service-voip-provider-uk-smart-watches-so-much-choice) - ** Audra Oliver - ** 24-Oct-2017 13:59:17 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Products](https://blog.vtsl.net/vtsl-blog/topic/products), [Interesting](https://blog.vtsl.net/vtsl-blog/topic/interesting) In last weekend’s Sunday Times, style guru [Toby Wiseman was asked by a male reader](https://www.thetimes.co.uk/edition/style/style-counsel-toby-wiseman-on-how-to-wear-a-smartwatch-with-a-suiit-xcbk8mv78) if it was ever acceptable to wear a smartwatch with a suit.  The answer was: not three years ago, but these days, yes. What surprised me wasn’t the answer, but range of available smartwatches that would actually look good with a suit. Around our offices, techy-looking smartwatches are cool, but clearly that is not the case everywhere.  [READ MORE](https://blog.vtsl.net/vtsl-blog/ip-phone-service-voip-provider-uk-smart-watches-so-much-choice) [![](https://blog.vtsl.net/hubfs/Iphone%20x%20voip%20business%20phone%20service%20provider%20unified%20communications%20specialist%20uk.jpg)](https://blog.vtsl.net/vtsl-blog/voip-business-phone-service-provider-unified-communications-the-iphone-a11-ai-brain) ### [The Best Feature of the iPhone X? Its A11 Artificial Intelligence Brain](https://blog.vtsl.net/vtsl-blog/voip-business-phone-service-provider-unified-communications-the-iphone-a11-ai-brain) - ** Audra Oliver - ** 15-Sep-2017 13:26:07 - ** [New technology](https://blog.vtsl.net/vtsl-blog/topic/new-technology), [Telecoms](https://blog.vtsl.net/vtsl-blog/topic/telecoms), [Industry News](https://blog.vtsl.net/vtsl-blog/topic/industry-news) You probably already know what the iPhone X can do.  It can unlock with facial recognition and charge wirelessly.  It has a super retina screen that spans from edge to edge and no home button. It has animated emojis called [Animogis](https://www.theverge.com/2017/9/12/16290210/new-iphone-emoji-animated-animoji-apple-ios-11-update), that mimic your current facial expression. But what you probably don’t know is that the best feature of the new iPhone X is its A11 AI neural network brain. [READ MORE](https://blog.vtsl.net/vtsl-blog/voip-business-phone-service-provider-unified-communications-the-iphone-a11-ai-brain) ### Welcome to our blog! The latest news, info and ideas on cloud telephony, unified communications and all things technology-related.  ### Subscribe to Email Updates ### Recent Posts ### News Posts by Topic - [VTSL News (28)](https://blog.vtsl.net/vtsl-news/topic/vtsl-news) - [Industry News (3)](https://blog.vtsl.net/vtsl-news/topic/industry-news) - [Interesting (2)](https://blog.vtsl.net/vtsl-news/topic/interesting) - [New technology (1)](https://blog.vtsl.net/vtsl-news/topic/new-technology) - [Products (1)](https://blog.vtsl.net/vtsl-news/topic/products) - [Telecoms (1)](https://blog.vtsl.net/vtsl-news/topic/telecoms) ### Blog Posts by Topic - [Telecoms (86)](https://blog.vtsl.net/vtsl-blog/topic/telecoms) - [Interesting (63)](https://blog.vtsl.net/vtsl-blog/topic/interesting) - [New technology (49)](https://blog.vtsl.net/vtsl-blog/topic/new-technology) - [Products (41)](https://blog.vtsl.net/vtsl-blog/topic/products) - [Industry News (26)](https://blog.vtsl.net/vtsl-blog/topic/industry-news) - [VTSL News (5)](https://blog.vtsl.net/vtsl-blog/topic/vtsl-news) ### Blog Archive - [October 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/10) - [September 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/09) - [August 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/08) - [July 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/07) - [June 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/06) - [May 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/05) - [April 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/04) - [March 2022 (2)](https://blog.vtsl.net/vtsl-blog/archive/2022/03) - [February 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/02) - [January 2022 (1)](https://blog.vtsl.net/vtsl-blog/archive/2022/01) - [December 2021 (1)](https://blog.vtsl.net/vtsl-blog/archive/2021/12) - [November 2021 (2)](https://blog.vtsl.net/vtsl-blog/archive/2021/11) - [October 2021 (1)](https://blog.vtsl.net/vtsl-blog/archive/2021/10) - [September 2021 (3)](https://blog.vtsl.net/vtsl-blog/archive/2021/09) - [July 2021 (1)](https://blog.vtsl.net/vtsl-blog/archive/2021/07) - [**](https://www.facebook.com/vtslltd/) - [**](https://twitter.com/vtslltd?lang=en/) - [**](https://www.linkedin.com/company/vtsl-ltd/) - [**](https://plus.google.com/share?url=) Newsletter sign up form - it’s fast and easy ### ABOUT US: VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland. ### MAIN OFFICES: 5 Nickols Walk, London, SW18 1BZ, UK Republic of Work, 12 South Mall, Cork T12 RD43  Ireland ### CALL US: UK +44 (0) 20 7078 3200 IRE +353 21 237 0202   ![Website Footer Association Logos VTSL](https://blog.vtsl.net/hs-fs/hubfs/Website%20Footer%20Association%20Logos%20VTSL.png?width=1008&name=Website%20Footer%20Association%20Logos%20VTSL.png)   © 2024 VTSL Ltd [Data Protection Policy](https://blog.vtsl.net/hubfs/VTSL%20Ltd%20Data%20Protection%20Policy%20%26%20GDPR%20Compliance%20v1.pdf?t=1526054) | [Privacy Notice](https://www.vtsl.net/privacy-notice) **